Cm2 believes that the joy of gaming is only meaningful when it is done in a healthy and controlled manner. We provide tools, guidance, and support to help every Malaysian player stay in control.
We are more than just a gaming platform — we are a partner who genuinely cares about our players' well-being.
Set daily, weekly, or monthly deposit limits directly from your account settings. cm2 ensures the limits you set are enforced immediately without delay.
Manage how long you play in a single session with a customisable time reminder feature. When time is up, the platform will send you a clear notification.
Need a break? Activate the self-exclusion feature for a period of 24 hours, one week, one month, or longer. During this period, access to the platform will be fully blocked.
Set the maximum loss you are willing to accept within a given period. Once that limit is reached, the system will block any further betting for that period.
You can opt out of all bonus offers, promotional emails, or game notifications at any time through your communication preferences settings.
The dedicated cm2 Responsible Gaming team is reachable 24/7. We also work with licensed counselling organisations for further referrals if needed.
Responsible gaming means enjoying betting activities purely as a form of entertainment — not as a source of income, a way to escape problems, or a solution to financial stress. At cm2, we take this seriously because the well-being of our players is a priority we will never compromise on.
Responsible gaming involves a few core principles to always keep in mind: only bet what you can afford to lose, never chase your losses, and ensure that time spent playing does not interfere with your daily responsibilities. When entertainment starts to feel like an obligation or a source of stress, that's a sign to step back and reassess.
Cm2 takes a proactive approach to this. We not only provide self-control tools, but also actively monitor gameplay patterns that may indicate signs of problem gambling. If our system detects any unusual activity, our team will personally reach out to the player to offer assistance.
Remember: Online gaming at cm2 is for entertainment. Measure your experience by the enjoyment you get, not by the money you win or lose.
Before you start playing on any platform, including cm2, there are a few simple principles worth adopting as a guide:
Cm2 provides several self-control tools that you can activate at any time from your account dashboard. Here is a quick guide on how to use them:
Access your account settings via the profile icon in the top-right corner of the platform. Make sure you are on your legitimate account page.
In the settings menu, look for the dedicated Responsible Gaming section. All self-control tools are grouped in one place for easy access.
Choose from deposit limits, loss limits, session time limits, or self-exclusion. Each option will display a brief description before you confirm.
Set a value that suits your financial capacity. The limit you set will take effect immediately and requires a waiting period before it can be increased.
Once confirmed, the cm2 system will send a confirmation email to you. Keep this record for future reference.
Any limit you reduce takes effect immediately. However, to increase a limit, a 7-day waiting period applies to ensure your decision is made deliberately and not impulsively.
Self-exclusion is an option provided specifically for players who feel they need a longer break from betting activities. This is nothing to be ashamed of — on the contrary, it is a sign of strength and self-awareness.
At cm2, you can activate self-exclusion for the following periods:
During an active self-exclusion period, your account will be blocked from all betting activities and you will not receive any promotional communications from cm2. To activate self-exclusion immediately, contact our support team at [email protected] or via live chat.
Important: A self-exclusion period cannot be shortened or cancelled once activated. If you choose 30 days, your account will remain blocked for the full 30 days without exception.
The cm2 Responsible Gaming team is available to assist you 24 hours a day, 7 days a week.
Ask yourself these questions honestly:
Don't have an account yet? Register now and enjoy a safe, responsible gaming experience with cm2.
Register NowIdentifying early warning signs is the first step to getting help. Do not ignore these signals.
You constantly plan your next gaming session, calculate potential wins, or think about ways to get more money to gamble.
You need to wager increasingly larger amounts to get the same thrill — a sign of growing tolerance, similar to substance addiction.
You have tried repeatedly to cut back or stop gambling but have been unable to do so. This feeling of powerlessness is a serious warning sign.
Work, studies, family relationships, and social responsibilities start to suffer as too much of your time and energy is consumed by gambling.
You gamble to escape feelings of stress, anxiety, guilt, or loneliness. Gambling is being used as an unhealthy coping mechanism.
You have borrowed money, sold belongings, or even engaged in illegal activities to fund your gambling habit.
If you recognise yourself in any of the signs above, please contact the cm2 Responsible Gaming team immediately at [email protected]. You can also seek professional support through licensed counseling organizations in Malaysia. You don't have to go through this alone.
All these tools are available free of charge to every registered cm2 player and can be activated at any time.
Set a maximum daily, weekly, or monthly deposit amount. Once the limit is reached, the system will automatically block additional deposits until the period resets.
Control how much you are willing to lose within a set period. Once your loss limit is reached, the platform will automatically end your betting session.
Set the maximum duration you can play in a single session. A reminder will be sent 10 minutes before the time limit and the session will end when time is up.
Activate a short break lasting 1 to 6 weeks. Unlike self-exclusion, this feature is ideal when you feel you need a brief pause without a long-term commitment.
Opt out of receiving any bonus offers, promotional messages, or gaming notifications. Full control is in your hands through the communication settings.
Access a detailed record of all your betting activity, deposits, and withdrawals. Reviewing your own play patterns is an important step toward staying in control.
Answers to the most frequently asked questions about responsible gaming practices at cm2.
Create your cm2 account today and enjoy a fun, safe, and responsible gaming experience. Set your limits from day one and play within your means.
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