Cm2 Terms and Conditions – Usage Guide

1 Acceptance of Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player" or "User") and cm2 ("Platform", "We", "cm2"). These Terms govern your access to and use of the cm2.run website and all services available therein.

By browsing our website, registering an account, making a deposit, or using any available games, you automatically agree to be bound by these Terms and all related policies referenced herein, including Privacy Policy and guidelines Responsible Gaming.

Cm2 reserves the right to update these Terms from time to time. Players will be notified via a notice on the platform whenever material changes are made. Continued use of the platform after such notice constitutes acceptance of the updated terms.

2 Account Registration Eligibility

To register and use the cm2 platform, you must meet all of the following eligibility requirements at all times:

• Be at least 18 years on the date of registration.
• Be legally competent to enter into a binding agreement.
• Not currently on an active self-exclusion list at any licensed gambling platform.
• Act on your own personal capacity and not on behalf of any third party.
• Not included in any category of individuals prohibited from using the platform under applicable laws or cm2's internal policies.

Cm2 reserves the right to request age and identity verification at any time through the KYC (Know Your Customer) process. All information provided during registration or verification must be truthful, accurate, and up to date. Failure to comply with the KYC process may result in account suspension or termination and balance freezing.

3 Account Usage and Management

Each player is only permitted to have one (1) active cm2 account at any one time. Holding multiple accounts — whether under your own name, another person's name, or using different information — is strictly prohibited and may result in the termination of all associated accounts and forfeiture of balances.

You are fully responsible for:

• Keep your password and login credentials confidential at all times.
• Ensure no other party accesses your account without authorization.
• Notify cm2 immediately if you suspect your account has been accessed without authorization.
• Update your personal information should any changes occur.

Cm2 will not be held liable for any losses arising from unauthorized access to your account resulting from your own negligence in safeguarding your login credentials. Two-factor authentication (2FA) is strongly recommended and can be enabled through your account settings.

4 Deposit and Withdrawal of Funds

Cm2 supports a variety of deposit and withdrawal methods popular among Malaysia players, including FPX bank transfer, DuitNow, Touch 'n Go eWallet, GrabPay, and USDT. All transactions are processed through secure, encrypted payment channels.

Regarding deposits:

• Minimum and maximum deposit amounts are as stated on the platform's Withdrawal page.
• Funds will only be credited to your account once the payment has been confirmed by the payment service provider.
• Cm2 is not responsible for delays caused by third-party financial service providers.
• All deposits must come from legitimate funding sources and belong to the registered player.

Regarding withdrawals:

• Withdrawal requests may only be submitted after the KYC process is completed and the account is verified.
• Withdrawals will be processed within the timeframe stated on the Withdrawal, subject to internal security review.
• Cm2 reserves the right to request additional documents for verification purposes before approving withdrawals that exceed certain thresholds.
• Any withdrawal linked to fraudulent activity or money laundering will be blocked and reported to the relevant authorities.

5 Bonus Terms and Promotions

Cm2 offers a wide range of bonuses and promotions from time to time, including welcome bonuses, weekly reloads, cashback, and loyalty programs. Each bonus offer is subject to specific terms stated at the time the offer is announced.

General terms applicable to all cm2 bonuses:

• All bonuses are subject to wagering requirement that must be met before bonus funds can be withdrawn.
• Bonuses may only be claimed by eligible players in accordance with the specific promotional terms.
• Only one bonus may be active at a time unless otherwise stated.
• Cm2 reserves the right to cancel any bonus obtained through illegitimate means, including the use of multiple accounts or system exploitation.
• Bonus value cannot be transferred, sold, or directly exchanged for cash.
• Cm2 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

6 Prohibited Behaviour and Conduct

To ensure a safe and fair gaming environment for all players, the following conduct is strictly prohibited on the cm2 platform:

• Register or use multiple accounts (multi-accounting).
• Use automated software, bots, scripts, or any automation technology during gameplay.
• Collude with other players without authorization to manipulate game outcomes.
• Exploit bugs, technical errors, or system vulnerabilities on the platform for unauthorized gain.
• Upload or distribute content containing malware, viruses, or malicious code.
• Use a VPN or proxy to bypass geo-restrictions or platform policies.
• Any form of money laundering or illegal financial activity conducted through the platform.
• Threaten, harass, or behave abusively toward the cm2 customer support team.

Cm2 employs a sophisticated fraud detection system to monitor account activity. Any conduct suspected of violating these terms will be investigated and may result in immediate suspension, account termination, balance forfeiture, and/or reporting to the relevant authorities.

7 Intellectual Property

All content on the cm2 platform — including logos, visual designs, text, graphics, images, icons, software, databases, and user interface elements — is the exclusive property of cm2 or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

Players are not permitted to:

• Copying, reproducing, distributing, or publishing any platform content without prior written consent from cm2.
• Use cm2's trade name, logo, or trademarks for personal or commercial purposes.
• Reverse engineer any software or systems on the platform.

Third-party game providers listed in the cm2 lobby retain their own intellectual property rights over the games they provide.

8 Liability Limits

The cm2 platform is provided on an "as-is" basis. While we strive to ensure optimal platform availability and performance, cm2 makes no absolute guarantee against service disruptions, technical downtime, or errors that may occur.

Cm2 shall not be liable for:

• Financial losses arising from internet disruptions, device issues, or technical failures beyond our control.
• Indirect, incidental, or consequential losses related to the use of the platform.
• Actions or omissions of third-party service providers including banks, payment processors, and game providers.
• Any losses resulting from a player's failure to comply with account security terms.

In any event, the maximum total liability of cm2 to any player shall not exceed the net deposit amount made by that player in the 30 days preceding the claim.

9 Account Suspension and Termination

Cm2 reserves the right to suspend, restrict, or terminate a player's account at any time, with or without prior notice, if:

• The player is found to have violated any provision of these Terms.
• Cm2 suspects fraud, money laundering, or other illegal activity has occurred.
• Information provided during registration or KYC is found to be false or misleading.
• KYC process not completed within the specified timeframe.
• Account has been inactive beyond the period specified in the cm2 inactive account policy.

Players may also request voluntary account closure at any time by contacting the cm2 customer support team. Any valid balance in the account will be processed for withdrawal once all required verifications are completed.

However, if termination is due to a breach of terms, cm2 reserves the right to forfeit any remaining balance in the associated account without any compensation.

10 Dispute Resolution

Cm2 is committed to resolving every dispute fairly, transparently, and efficiently. If you have any complaint or dispute regarding your account, a transaction, or a game outcome, please follow the procedure below:

• Step 1: Contact the cm2 customer support team via live chat, including full details of the issue you are experiencing.
• Step 2: Submit a complaint within 30 days from the date of the incident. Complaints submitted after this period may not be processed.
• Step 3: Our team will investigate and respond within 5–7 business days.
• Step 4: If you are not satisfied with the initial decision, you may request a review by a senior supervisor.

All decisions related to game disputes involving an RNG (Random Number Generator) system are final, based on verified server records. Results that have been recorded in the system cannot be altered.

11 Amendments to Terms and Conditions

Cm2 reserves the right to update, amend, or replace any part of these Terms at any time at our sole discretion, particularly to ensure compliance with regulatory changes, service improvements, or operational requirements.

When a material amendment occurs, cm2 will:

• Display a clear amendment notice on the platform's home page at least 7 days before the amendment takes effect.
• Update the "Updated" date at the top of this Terms page.
• In the case of a critical amendment, send notifications to players through appropriate channels.

Continued use of the cm2 platform after the effective date of any amendment constitutes your acceptance of the revised terms. If you do not agree with any amendment, you have the right to close your account before it takes effect.

12 Contact Us

If you have any questions, concerns, or require further clarification regarding these Terms and Conditions, please contact the cm2 customer support team through the following channels:

• Live Chat: Available 24/7 at cm2.run
• Email: [email protected]
• Response Time: Within 24 hours for email; immediately for live chat

For more information regarding our privacy policy and the protection of your personal data, please visit the Privacy Policy ours. For guidance on playing safely and responsibly, visit the Responsible Gaming.

These Terms and Conditions are effective from January 2026 and supersedes all previous versions.